Some companies like 1-800flowers.com outsource customer-service operations to third-party companies who then hire home-based workers or "agents" to take calls and orders. When you call 1-800-flowers, you may be speaking with Rebecca Dooley, a retired police officer and employee of Alpine Access, a major call-center service. When you dialed the number to 1-800-flowers, your call was automatically routed to Rebecca's spare bedroom in Colorado.
Persistence and Commitment. You’ll need to have a good amount of persistence while pursuing freelance writing gigs. This business is subjective, and while one person may love your writing, another may not. Do your best to always produce good, solid copy and hold on to your commitment to do the best you can for your clients. Just by committing to do those two things, you’ll be miles ahead of your competition.
Furthermore, carefully consider your likely attendees, and what schedule would be attractive to them. For example, if you’re planning on teaching a tutoring class, you obviously couldn’t schedule it during school hours. Likewise, a class aimed at mothers of young children will either have to include babysitting services or be scheduled at night, when they’re more likely to have help with the kids. Find the delicate balance of times that fit your prospective students’ schedules as well as your own.
Find a profitable niche: We’ve talked about this a lot. But, where are you most comfortable. What niche do your skills, values, and interests intersect? Do you have 10 years of experience as a technical writer? Do you have long-standing PR relationships that’ll be invaluable in helping startups launch a successful crowdfunding campaign? Determine what makes your value unique, and lean heavily on showcasing that strength to your potential clients.
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